Cancellation Policy

Cancellation Policy

We understand that plans can change. That’s why we make it simple to cancel your order if needed.

1. Order Cancellations

* Orders can be cancelled **within 24 hours** of purchase for a full refund.

* To request a cancellation, email us at **[support@crezever.com] and also Cancelled by Our website or app in my order section.

2. After 24 Hours

* Once your order has been processed or shipped, it can no longer be cancelled.

* If you still wish to return the item after receiving it, please follow our **Return Policy** guidelines.

. Pre-Orders & Backorders

* Pre-orders or backordered items can be cancelled **anytime before shipping** for a full refund.

* Once shipped, the standard return policy applies.

4. Refund Timeline

* Approved cancellations will be refunded within **5–10 business days** to your original payment method.

5. Exceptions

* Customized, personalized, or made-to-order items cannot be cancelled once production has started.

6. Contact Us

For cancellations, please contact our customer support team:

📧 support@crezever.com

www.crezever.com

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